At Truly Human Hospitality, we are committed to protecting the privacy and confidentiality of all personal information we collect. This Privacy Policy explains how we gather, use, and protect personal data and informs individuals (referred to as "you" or "your") about their rights regarding their personal information. This policy applies to visitors of our website, clients, partners, and anyone who interacts with our services.

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We respect your right to make informed decisions about the collection and use of your data, and we are dedicated to honoring your preferences.

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In this policy, references to “we,” “our,” or “us” refer to Truly Human Hospitality. If you have any questions, please contact us at eve@trulyhumanhospitality.com.

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1. The Types of Personal Data We Collect

To provide transparency, we collect the following types of personal data:

• Identity Data: Name, title, date of birth, and other identifiers.

• Contact Details: Email address, phone number, and mailing address.

• Communication Records: Records of correspondence through emails, phone calls, or other communication means.

• Usage Data: Information about your interaction with our website, including IP address, browser type, and visit duration.

 

2. How We Collect Your Data

We gather your data through several methods, including:

• Directly from You: When you contact us via our website, email, or other direct interactions.

• Automatically: As you use our website, we may collect technical data like your IP address and browsing behavior using cookies.

• Third-Party Sources: We may receive information from partners or publicly available sources like LinkedIn.

 

3. Use of Your Data

We will use the personal data we collect for the following purposes:

• To provide and maintain our services.

• To communicate with you, respond to inquiries, and fulfill requests.

• To send newsletters or promotional communications (with your consent).

• To improve our website and service offerings through analysis.

• To ensure compliance with legal obligations.

 

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• Service Providers: We may share your information with third-party vendors or consultants who help us deliver our services.

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.

• With Your Consent: We may share your data for other purposes with your explicit authorization.

 

5. Your Rights

You have several rights concerning your personal data:

• Access and Copy: You can request access to your personal information and obtain a copy.

• Correction: You have the right to correct any inaccurate or incomplete data.

• Deletion: In some circumstances, you can request the deletion of your personal data.

• Objection: You can object to the processing of your data for certain purposes.

• Data Portability: You may request that your data be transferred to another organization or to yourself.

To exercise these rights, contact us at [email address]. We will respond in compliance with applicable laws.

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We take reasonable measures to securely store and protect your data from unauthorized access.

 

7. Cookies and Tracking Data

We use cookies and similar tracking technologies to improve your experience on our website. Cookies store user preferences and help us analyze website traffic.

• Session Cookies: Used to operate our website.

• Preference Cookies: Used to remember your preferences.

• Security Cookies: Used for security purposes.

You can control cookies through your browser settings, but disabling them may affect your experience on our website.

 

8. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

 

9. Security of Data

We take reasonable steps to protect your personal data, but no method of transmission over the internet is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

 

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove that information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy from time to time.

 

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: eve@trulyhumanhospitality.com